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Effective Date: 12/2/2025

Welcome to Phlame (“we,” “us,” “our”). By accessing or using this website (the “Site”), you agree to be bound by the following Terms & Conditions. If you do not agree to these terms, please discontinue use of the Site immediately.

1. Eligibility

You must be 21 years of age or older to access or purchase from this Site. By using the Site, you confirm that you meet all age and legal requirements in your jurisdiction.

2. Compliance With State & Local Laws

By purchasing any products from Phlame, you agree that:

• You are responsible for knowing your local laws regarding hemp, cannabinoids, and related products.

• You will not use our products in any way that violates state, federal, or local regulations.

• Phlame is not responsible for the legality of the products in your specific location.

3. Product Use & Disclaimers

All products sold on this Site are intended for legal use only.

You understand and agree that:

• Effects may vary by individual.

• These products are not intended to diagnose, treat, cure, or prevent any disease.

• No medical or legal advice is provided through the Site.

• You use all products at your own risk.

4. Payment Policy

We accept approved payment methods displayed at checkout.
By completing a purchase, you authorize us (or our payment processors) to charge your selected payment method.

All transactions are subject to:

• Fraud prevention screening

• Payment verification

• Order approval

We reserve the right to cancel or refund orders at our discretion.

5. Shipping Policy

Once an order has shipped, Phlame is not responsible for:

• Delays caused by carriers

• Lost, stolen, or damaged packages

• Incorrect addresses provided by the customer

Shipping times are estimates only and not guaranteed.

6. Returns & Refunds

Due to the nature of our products, all sales are final unless otherwise stated.

We may, at our sole discretion, offer refunds or replacements for:

• Wrong items sent

• Damaged items (with photo proof)

No refunds will be issued for:

• Customer error

• Dissatisfaction with subjective effects

• Claims made after 7 days of delivery

7. Intellectual Property

All content on this Site—including text, images, graphics, logos, product names, and design—is the exclusive property of Phlame and is protected by copyright and trademark laws.

You may not reproduce, distribute, or use any content without our written permission.

8. Website Use

You agree not to:

• Interfere with or disrupt the Site

• Attempt to gain unauthorized access

• Use automated tools (bots, scrapers) to collect data

• Misrepresent your identity or violate any law while using the Site

We may suspend or terminate access for any violation.

9. Limitation of Liability

To the fullest extent permitted by law:

Phlame shall not be liable for:

• Any indirect, incidental, punitive, or consequential damages

• Loss of data, revenue, profits, or goodwill

• Any issues arising from product use or misuse

Use this Site and its products at your own risk.

10. Indemnification

You agree to indemnify and hold harmless Phlame and its owners, employees, agents, and partners from any claims, damages, losses, or expenses arising from:

• Your use of the Site

• Your violation of these Terms

• Your violation of any law or third-party rights

11. Changes to Terms

We may update these Terms & Conditions at any time.
Continued use of the Site after updates constitutes acceptance of the revised terms.

12. Contact Information

For questions about these Terms or to contact support:

Email: info@phlamecannabis.com